Customer Service
Returns & Refund Policy
Any questions or queries please see our FAQ page HERE or contact our customer service team on:
0447 432 070 (Monday-Friday 9am-4pm) or email hello@trademutt.com
WHAT CAN I RETURN?
The items must be unwashed and undamaged in any way. We can not refund or exchange items that have been worn or damaged. We also do not accept returns or exchanges on any underwear. We do not accept returns or exchanges on swimwear with the hygiene label removed. We can offer a store credit on all sale purchases.
HOW LONG DO I HAVE TO RETURN/EXCHANGE?
Within 30 days of receiving your item. If you have bought this as a gift and the recipient didn't get to open it within this time frame, don't worry, we will sort you out. Just drop us an email at hello@trademutt.com