CURRENT SHIPPING TIMES
Please allow a 2-4 day warehouse processing time and 7-14 days for delivery with standard shipping.
HOW CAN I BE NOTIFIED OF NEW PRODUCT OR WHEN ITEMS ARE RESTOCKED?
We’ll yell REALLY LOUDLY… just kidding! You can sign up for out of stock notifications on each product page or sign up for our mailing list HERE.
DO YOU HAVE A SIZE GUIDE?
Bloody oath we do mate! You can find it HERE.
Please just do us a favour and remember that the measurements are taken on a flat garment.
I CAN'T FIND A PRODUCT ON YOUR WEBSITE, WHERE CAN I SUGGEST NEW PRODUCTS?
Sadly we can’t stock everything, but we do love hearing all of your exciting new and innovative ideas! You can email them to firstname.lastname@example.org where we might just end up bringing out something new because of it!
ARE THESE WORKSHIRTS HI VIS?
We do carry both Hi Vis and standard work shirts, you can tell the difference by the block top and 3M tape. Also the product description will outline what each product meet in regards to AUS/NZS standards.
ARE YOUR WORKSHIRTS UPF RATED?
Some of them are! We’ve got a mix of full print shirts, hi vis shirts and lifestyle products. You can tell which is which by the block top and the 3M tape. The product descriptions outline what specifications each product meets for AUS/NZS standards. So you can stay highly visible and stylish!
WHERE CAN I TRY ON A SHIRT?
Check out our stockist map HERE to see where you can get your mitts on a TradeMutt shirt! Alternatively, if you happen to get the wrong size when ordering on our website you can exchange it for a different size or receive a store credit - winner winner!
I CAN’T FIND AN OLD PRINT ON THE WEBSITE, IS IT GONE FOREVER?
We’ve got a core collection of three prints and then limited edition prints that are released throughout the year. The limited edition prints are, believe it or not, limited! So if you can’t find it on the website then it is likely gone.
WHAT HAPPENS TO YOUR EXCESS STOCK?
We don’t like waste so we take all of our stock that doesn’t get sold and up-cycle it so it can have a better life! This is where things like our scrunchies and boot skadoots come from!
I DON’T HAVE A COMPOST BIN, HOW DO I DISPOSE OF THE COMPOSTABLE PACKAGING THAT I RECEIVED MY ORDER IN?
That’s okay mate! When placed in a composting environment, compostable packaging breaks down into a natural or organic state. If you don’t have access to a composting heap through someone you know, we recommend taking a look at your local council’s website to find a community composting hub near you.
DO YOU DO EMBROIDERY?
The TradeMutt team is sitting here patiently with their embroidery needles and hoop at the ready!
Please note a $20 cancellation fee will be charged on cancellations and in addition the set up fee is non-refundable.
CAN I GET MY OWN EMBROIDERY DONE?
Of course mate! We love it when workplaces jump on board with TradeMutt and Funky Shirt Fridays! However, any TradeMutt or TIACS logos, patches or labels may not be covered or removed from the shirts. We also offer embroidery, if that is something you’re interested in!
ARE THERE BULK ORDER DISCOUNTS?
There sure are! Have a yarn to our sales legends at email@example.com or 0447 432 070 and they’ll sort you out in no time. Our discount rates start at 10 units and above.
SALES AND BOGO DEALS
All sales (including BFCM), promotions and buy one, get one deals (as well as other deals) are only valid during the time period listed on our website and advertisements. Outside of these times we cannot honour these sales or alter orders, INCLUDING EXCHANGES/REFUNDS. Contact our customer service team by emailing firstname.lastname@example.org or calling 0447 432 070 if you have any issues with your order.